Are you passionate about leadership, corporate banking, sales and developing marketing and sales automation across the Baltics?

We are looking for a Head of Corporate Offering Support to join the Corporate Offering and Strategies team and develop automated marketing and customer communication supporting sales and customer satisfaction for Business customers across The Baltics.

We are looking for a leader who:

• Builds trust, creates a positive and inclusive environment, shows interest, respects, cares for others and treats people fairly.
• Inspires employees and colleagues, encourages others to deliver at their best to reach their full potential.
• Shows courage to take decisions and dares to challenge, try out new things, admits mistakes and learns from them.

What will be your daily work in this role:

• Automated Offers Development: Plan and coordinate the development pipeline for automated offers to achieve sales targets, meet customer satisfaction goals and enhance service quality.
• Offers Portfolio Optimization: Oversee and optimize the portfolio of automated communications and offers for corporate clients, focusing on increasing sales conversion rates, customer satisfaction and enhancing customer experience.
• New Concept Development: Proactively initiate and drive the development of offering concepts and content for corporate customers in collaboration with corporate segment management and product sales support units.
• Marketing Coordination: Coordinate marketing, communication, and sales management activities, ensuring alignment with Baltic corporate segments and development teams.
• Requirements Setting: Define requirements for channel development, offerings, and advisory tools to meet business needs.
• Team Mentorship: Mentor team members to develop competencies, business acumen, and facilitate knowledge sharing within the team and across the organization.
• Relationship Building: Build and maintain strong relationships with team members and stakeholders while managing resource capacity optimally.
• Segment representation: Ensure Corporate offering interests and goals representation in various projects and initiatives related to offering & communication, service experience.

What is needed in this role:

• Academic degree in Business Management, Marketing or other relevant field.
• Several years of team management experience within relevant area of work.
• Excellent leadership capabilities and collaboration skills.
• Proactive, solution oriented and problem-solving attitude.
• Good communication and storytelling skills.
• Business acumen and ability to prioritize and negotiate tasks to set and meet deadlines.
• Advanced Office 365 (MS Word, Excel, PowerPoint, etc) skills.

With us, you can experience:

• Personal and professional growth through self-leadership and continuous development.
• Meaningful work that positively impacts our workplace, our customers, and society.
• An open and collaborative culture that encourages cross-functional teamwork and provides networking opportunities.
• A supportive and inclusive environment that promotes a balanced and sustainable work-life, with flexible working conditions when suitable for the role.
• Benefits such as our share based reward program Eken, company pension plan, employee offer for banking products, health insurance.

"Join our team and...

... redefine customer value and experience for corporate clients across the Baltics! Work alongside passionate professionals to create cutting-edge automated marketing and communication solutions that address business needs and elevate client satisfaction. " Mihails Čebotars, your future manager.

We look forward to your application at 20.07.2025 the latest.

This temporary position covers maternity leave and offers rotation opportunities within the role.

If you are employed in Estonia, please note that the salary offered for this position ranges from 3900-5900 €gross i.e. before taxes. Read more here.

If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 3800-5700 € gross i.e. before taxes. Read more here.

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate against anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

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