Business Analyst in Baltic Customer Data Development CFT

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About us

You will be a part of our Baltic Customer Data Development Cross Functional Team (CFT) focused on customer data related projects. We work in agile way, value quality, openness and creative way of thinking. The team is located cross-border- both in Vilnius and Tallinn.

In this role you have the opportunity to:

  • Participate and/or lead the work of gathering requirements from business stakeholders
  • Express Product Backlog in terms of Jira User stories with acceptance criteria and other required details
  • Provide help and support to software engineers to ensure a common understanding of requirements
  • Acceptance testing of developed functionality to determine if a solution has fulfilled the requirements
  • Participate in production support activities: investigate issues, provide consultation to the business users, assist in end-user training, take part in testing of new functionality
  • Act as team player in the cross functional team and constantly improve the way of working
  • Proactively seek and give feedback on the delivered functionality

What is needed in this role:

  • Relevant Bachelor University degree
  • Able to define rules, requirements
  • Strong analytical skills
  • Structured, systematic, interest in details
  • Collaborative
  • Good communication skills, both written and oral
  • Ability to work independently as well as in the team
  • Ability to prioritize tasks to meet deadlines in multi-tasking environment

"Join our team and ...

have interesting and challenging projects that touches millions of customers in multiple countries, professional colleagues, also need to mention fun, friendly atmosphere and plenty of opportunities to grow. We are proud of great working atmosphere, healthy microclimate. We would like to welcome you to open, simple and caring working culture" Viktorija, your future leader

We look forward to receiving your application by 11.05.2021. 

If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 2150-4700 EUR gross i.e. before taxes. Read more here.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.


Or, know someone who would be a perfect fit? Let them know!

Job area

Workplace and culture

We are about 15 000 colleagues working mainly in Sweden, Estonia, Latvia and Lithuania.

Working together is important to us. We achieve the best results when we learn from each other and use our values Open, Simple, Caring to guide us every day.

We believe in diversity and inclusion and show this by treating customers and colleagues in the same respectful way.

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