Head of IT Operations

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Is incident management your second language? Are you a decision maker in stressful situations? Do you excel in communicating technical complexity to all kind of stakeholders, including top management? 

In Swedbank you have the opportunity to:

  • Be accountable for Swedbank IT operations. That includes daily operational management and reporting, but also ownership of proactive measures to avoid disturbances.
  • Manage a team of specialists and work closely together with numerous stakeholders. Head of IT Operations will report to senior management on IT operational issues and support Head of Infrastructure & Operations in all operational related issues

What is needed in this role:

  • You have vast experience from proactive and structured work following standards in a practical context.
  • To succeed in this role you need excellent ability to lead in stressful situations and to communicate with all levels in the organization – during incidents but also on a more long term level.
  • You have extensive experience and knowledge about IT operations processes and a high level of motivation (“drive”) and perseverance.
  • Very good communication skills and proficient English, both spoken and written are mandatory.
  • We also expect you to be a very good networker, customer centric and result-oriented.  

"Join our team and ...

be a part of an international team of professionals, who are jointly delivering stability, maximizing customer value and increasing Swedbank’s competitive advantage”. 

 Patrik Landin, your future leader


We look forward to receiving your application by 06.30.2021. 

Location: Stockholm HQ


Recruiting manager: Patrik Landin, +46 702086594

SACO: Camilla Ivarsson  +46706930028

Finansförbundet: Åke Skoglund  +46703720619

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

Or, know someone who would be a perfect fit? Let them know!

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Workplace and culture

We are about 15 000 colleagues working mainly in Sweden, Estonia, Latvia and Lithuania.

Working together is important to us. We achieve the best results when we learn from each other and use our values Open, Simple, Caring to guide us every day.

We believe in diversity and inclusion and show this by treating customers and colleagues in the same respectful way.

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