Operations specialist for accepting card payments

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Are You interested in the behind the scene of card payments? Do You want to help merchants start accepting card payments and solve the issues that arise?

With us you have the opportunity to:

  • Enter card service agreements data into systems and verifying it, so merchants could accept card payments via physical or online store
  • Make background checks before on-boarding a merchant and checking their webpage compatibility
  • Solve operational issues that come up and offer good aftersales experience
  • Communicate with client managers, front line, other departments and service providers
  • Ensure high customer satisfaction through quick and professional service

What you need in this role:

  • Passion about good customer service and solving problems
  • Readiness to explain even complex situations in a simple and logical way
  • Orientation to detail and precision
  • Interested in finding connections and solutions
  • Latvian / Lithuanian and English language skills
  • Willingness to work in cross-border team

"Join our team and ...

be a part of cross Baltic team, that works locally in each country with local merchants. You are welcome into our team, when You would like to develop yourself and get to know the field, that has key purpose in people’s everyday life – card payments. We offer great opportunities for learning and development. You will see the behind the scenes of card payments and most likely You will start to notice completely new things that didn’t catch your eye before, while making card payments.” Hanna-Liisa Virkus, your future leader

We look forward to receiving your application by 24.09.2021. 

Please note that salary offered for this position ranges from 1300-2000 EUR gross i.e. before taxes. Read more here!

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.


Or, know someone who would be a perfect fit? Let them know!

Workplace and culture

We are about 15 000 colleagues working mainly in Sweden, Estonia, Latvia and Lithuania.

Working together is important to us. We achieve the best results when we learn from each other and use our values Open, Simple, Caring to guide us every day.

We believe in diversity and inclusion and show this by treating customers and colleagues in the same respectful way.

Get to know us better


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