Chief Product Owner to Consumer Payments

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Are you passionate about Consumer Payments, leading other leaders and want to be at the centre of a large transformation journey?

In Swedbank you have the opportunity to:

  • As a level 4 manager lead the two value streams for Consumer Payments (approximately 100 FTEs divided between Sweden and the Baltic countries) and represent Consumer Payments in Daily Banking’s management team (a division in Digital Banking & IT)
  • Direct reporting, app. 10 managers and specialists
  • Drive the transformation journey within P27 for Consumer Payments
  • Articulate and execute on the strategy for Consumer Payments
  • Have an end-to-end compliance and risk responsibility
  • Be responsible for end-to-end products in close collaboration with other business areas as well as back-end and front-end development by cooperating with IT and owners of other relevant systems
  • Co-ordinate and prioritize deliveries together with stakeholders in all operating countries and define the most efficient way of working within the value streams
  • Ensure IT services are aligned with the IT strategy, Swedbank Target Architecture and Business Domain Architecture
  • Define Cross Functional Teams (CFT) mission and area of responsibilities and assure CFT possess the right competences and resources
  • Develop, maintain, prioritize, and follow up on the roadmap for the value streams, run Value Stream Forum and continue implementing SAFe throughout the value streams
  • Realize value and continuous follow up/report result and progress
  • Participate in steering committees and other fora in and outside the bank, related to the Payment area

What is needed in this role:

  • Bachelor’s or Master’s degree in a related field
  • Strong leadership skills with a senior leader mindset and experience in leading other leaders and distributed teams working from remote
  • Documented success in driving business related transformations
  • Vast experience and interest within the Payments area both from a technical and commercial perspective
  • Thorough understanding of IT, technology, and product management
  • Excellent stakeholder management and communication skills
  • Proven experience and knowledge within change management
  • Ability to see the bigger picture and describe complex matters in a pedagogical way and a customer-oriented approach to solve problems
  • Fluent English is required as well as fluency in one of our home market languages; Swedish, Estonian, Latvian or Lithuanian 

"Join our team and ...

be my successor and lead the value streams for Consumer Payments which consists of both product and development teams with experienced and skillful people. This is a very interesting yet challenging and senior role. The working environment is characterized by high pace and the customer needs as well as business objectives are constantly in focus. Meanwhile, the need to secure the daily deliveries and simultaneously change our way of working are on the top of list of priorities. There is also a balance between driving lifecycle activities and resilience activities. Hence, complexity and changes will be part of the daily agenda.” Christina Melzén, current CPO Consumer Payments

"Banking as we know it is changing rapidly. Our customers’ expectations are increasing, new Fintech companies are emerging offering new digital-first products, and the infrastructure for Payments is undergoing a huge transformation. Daily Banking is in the middle of this and our ambition is to defend Swedbank’s strong position in this area and continue to be our customers’ primary choice for their daily banking needs. We do this by continue to offer relevant products and services which are making the life of the customers’ easy. Consumer Payments is in the core of this transformation and I am looking for someone who, together with me and the rest of Daily Banking, can ensure that we deliver this."  Ingrid Lindström, Head of Daily Banking, your future leader

We look forward to receiving your application by 24.09.2021. 

Location: Sweden, Sundbyberg


Recruiting manager: Christina Melzén +46 8 585 987 34

SACO: Camilla Ivarsson +46 8-58594437

Finansförbundet: Åke Skoglund +46 8 5859 0288

We may begin the selection during the application period, so we welcome your application as soon as possible.

We have made our choice regarding recruitment media and therefore kindly decline contact with ad sellers or sellers of other recruitment services.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.

Or, know someone who would be a perfect fit? Let them know!

Workplace and culture

We are about 15 000 colleagues working mainly in Sweden, Estonia, Latvia and Lithuania.

Working together is important to us. We achieve the best results when we learn from each other and use our values Open, Simple, Caring to guide us every day.

We believe in diversity and inclusion and show this by treating customers and colleagues in the same respectful way.

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