Digital Services Manager

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Passionate about modern digital solutions? Motivated to support and maintain our multiple services? Are  you a detail-oriented and big-picture-thinker at the same time? Join us!

In Swedbank you have the opportunity to:

  • Run local launches of digital development projects and initiatives, including creation of new and changes in existing business processes, responsibility on internal documentation and regulations, internal and external user information, business and user testing, quality assurance, feedback gathering and administration of bug fixing;
  • Keep and upgrade processes related to internet and mobile banking services, authentication means, digital signing, notification services;
  • Ensure administrative processes such as business continuity management, vendor relationship, contract management, auditing, and security related processes;
  • Act as lead for local streams in lifecycle updates and enhancements;
  • Stay abreast of industry trends and developments, educate internal counterparties on any that may impact financial digital services, follow continuous legal environment changes and compliance of operations.

What is needed in this role:

  • Knowledge and understanding of financial, payment or related area digital solutions, enthusiasm in a usage of digital services;
  • Legal area knowledge (PSD2, eIDAS, Outsourcing, GDPR etc.) or capability to work with EU and local level legislation acts;
  • Experience in project management or strong contribution in past projects;
  • Ability to work in a dynamic environment – yes, fast-changing technologies, active multi-tasking, multi-cultural teams;
  • Strong collaboration, communication, presentation, and analytical skills;
  • Professional excellence orientation and high focus on user and service quality;
  • Fluent English and Lithuania, written and spoken.

At Swedbank we believe that people are our core strength. Our culture is built on respect, inclusion and openness. We support continuous development and enable you to take the lead in your career and find inspiring challenges. We take care of your wellbeing by providing a sustainable and flexible working environment. As an employee you will be part of the share delivery program, offered a company pension plan, optional health insurance, as well as other benefits. We are guided by our values: Open, Simple and Caring. It’s all about delivering a positive and unique experience for our customers through collaboration and team-work – together we make a difference.  

"Join our team and ...

be part of the international team of professionals located in Tallinn, Riga, and Vilnius, who jointly deliver an impressive number of activities and solutions, maximizing customer value and increasing Swedbank’s competitive advantage. You will see how your work makes a direct impact on numerous users” Diana Dubova, your future team lead.

We look forward to your application at 01.02.2022 the latest.

If you are to be employed in Lithuania, please note that the salary offered for this position ranges from 2600-3900 EUR gross i.e. before taxes. Read more here.

Swedbank does not discriminate anybody based on gender, age, sexual orientation or sexual identity, ethnicity, religion or disability – everybody is welcome.


Additional information

  • Remote status

    Temporarily remote

Or, know someone who would be a perfect fit? Let them know!

Job area

Workplace and culture

We are about 15 000 colleagues working mainly in Sweden, Estonia, Latvia and Lithuania.

Working together is important to us. We achieve the best results when we learn from each other and use our values Open, Simple, Caring to guide us every day.

We believe in diversity and inclusion and show this by treating customers and colleagues in the same respectful way.

Get to know us better

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