Our principles in Teamtailor
1. Managing a project in Teamtailor
Creating a job posting
- Use the default job ad as a template for future job ads. When you see the need to create new templates - talk to your country's superuser.
- Do not change “Apply” button text.
- Use only pre-set Department & roles.
- When creating a job ad always fill in “Department” and “Role”. If you cannot find a solution – talk to your Superuser.
- You can decide yourself, if you want to add the response time or not.
- Do not add people in the “Colleagues” functionality. Use the “Hiring team” functionality for that.
- We always use the visual layout style.
- Always add RAFlog RMB number (example: 181044) as a tag. If the position is not posted to RAFlog - add NoRMB.
- Stockholm as location use the way as stated below:
Stockholm City - Malmskillnadsgatan, usually LC&I ads
Stockholm HQ - Sundbyberg headquarters and Järnvägsgatan 18
Stockholm - only for all bank offices. For the cross boarder positions this one should never be used.
Job ad:
Do not change
- Overall structure of the ad
- Headlines
- Application deadline sentence
- Bottom salary info for Latvia and Lithuania
- Pre-set heather of the job ad (no images shall be used)
Do not add
- Pitch (exeption with temporary position - choose "Temporary job" or "Temporary job for x months")
- Images/videos
Free to change
- First catch phrase (choose passionate about/interested in/looking for/curious about, and add important keywords which are found through Google search)
- Bullets’ content
- Pitch, when posting temporary job (choose "Temporary job" or "Temporary job for x months"). If longer explanatory text is extra needed, please include that to the Job ad text.
Application form
- Asking the candidates full name is mandatory. In any other case it has errors with integrations.
- You can add questions to the application form (example: can add video question). Here please keep in mind what kind of information you are gathering and take the GDPR into account.
- In the regular cases we do not change the auto reply.
- By default, the chat widget is enabled. Make sure you choose a person, who will answer the questions that might come up. Candidates come with the “lead” tag.
- You can remove stages. Do not add stages.
- When you want to send out personality tests – set the trigger when creating the project to Team Tailor.
- You can add the trigger functionality for yourself, also set guide times.
- Always add the recruiter and recruiting manager to the “Hiring team”.
- Use the „Fit for Swedbank“ Interview kit for every recruitment. You can create new ones for yourself under settings.
- For the Swedbank fit evaluation it is mandatory to use the stars on the candidate card. “Fit for Swedbank” interview kit scorecard is used for mismatch.
- All the process is in Teamtailor environment – when creating a project, mark the posting unlisted, let the hiring manager to edit their job ad inside the system. You can let them know by going under collaborate and use the functionality.
- Using promote "trackable share link" option always use unique link names
- cv.ee
- cv.lv
- cvonline.lt
- likeit.lv
- lkarjera.rtu.lv
- cvkeskus.ee
2. Managing the candidate experience
Applications
- Answer “leads” within 1 day.
- Guide time for candidate to be in the inbox is 8 days.
- When rejecting a candidate use only the pre-set “reject reasons”.
- Use message templates for communicating with the candidates in different stages in the process. Templates can be changed, when sending them out to the candidate.
- The candidate can stay in the “Meeting with the manager” phase for 5 days maximum. (Invite to the interview within 5 days).
- Top candidates’ profiles can be shared with the team members participating in the evaluation process. Share only necessary information with additional team members, when clicking the “share” button on the candidate card. We do not add team members to the hiring team. After the evaluation is done the share link must be revoked.
- Assessio results are shown the best way, if you combine both MAP and Matrigma. You can also generate a Mint test and get the integrity score. Service First will also show you a percentage result. If you use only MAP you will not get the score. You can still generate a detailed assessment report.
- Always use the “share” functionality. When forwarding people to background check.
- Always use the Job offer message templates. When forwarding to HR Administration, use the “share” functionality email on the candidate card.
Hiring manager view
- Recruiting manager is added to the hiring team. No new additional permissions are given.
- Hiring manager inserts job ad draft to the pre-made “unlisted” project in Team Tailor.
- After the draft ad is added to Team Tailor the hiring manager uses “Collaborate” functionality and lets the recruiter know with the “@name” functionality.
- Recruiter let’s the recruitment support know about publishing the job ad by adding “@name” functionality.
- Hiring manager evaluates candidates for Swedbank by using the “review” tab on the candidate card.
- Hiring manager evaluates candidates based on the role by leaving feedback in the interview tab in the “Role fit” interview kit.
3. Employee account
- All employees have “user” rights.
- Employees sign in by using SSO.
- Employees can apply and refer candidates to open position on the employee dashboard.
4. Talent pooling
Who? We add good candidates, who we have had at least 1 contact with to suitable talent pools and see we can offer roles in the future.
What? We use role based and seniority based tags.
How?
To any position add tag: junior; mid; senior, manager
- Backend Developers: TAG: backend (specify the technologies the person is focused on ex Java, Python, Kotlin).
- Scrum Masters: TAG: scrummaster
- Product Owners: TAG: productowner
- Business Analysts: TAG: businessanalyst
- Frontend Developers: TAG: frontend (specify the technologies the person is focused on ex. vue, react, JS, CSS, angular, flutter)
- Data Engineer TAG: database
- Mobile Developer TAG: mobile (iOS, Kotlin, Swift etc.)
- Testers: TAG: qa
- RPA Developer: TAG: rpa
- Machine Learning: TAG: ml
- Infrastructure Engineers: TAG: infrastructure
- AML/KYC: TAG: aml
- Swedish language: TAG: swedish
- Investment: TAG: investment
- Project manager: TAG: project
- Operations: TAG: operations
- Team lead: TAG: leader
5. Other Agreements
- Remove lines under email signature in personal account settings
- Swedbank Global account is used for all English job advertisements.
- Swedbank Sweden/Estonia/Latvia/Lithuania is used for job advertisements in the local language only.
- Data & Privacy related permissions are the responsibility of the account superuser as GDPR manager. Permissions are given weekly.
- Teamtailor GDPR superusers must be consulted in any activities where many candidates (200+) are affected or sensitive data is involved (e.g. before sending out any campaigns).
